Order Tracking
After your order has been shipped, we will send you its tracking number. You can track on the respective service websites (Ukrposhta, Nova Post). Please allow about 6 hours for the information to update.
Order Processing & Confirmation
After placing an order online, you will receive a confirmation email with your order number. Orders undergo inspection and verification before shipping, which may take up to 24 hours. In case of a shipping delay, we will notify you by email in advance.
Shipping Methods
International orders are sent via the national postal operator Nova Post or Ukrposhta.
Shipping Cost and Duties
The courier delivery cost is calculated during the checkout process. All payments related to order delivery are non-refundable. Customs fees and import duties are not included in the shipping cost and are the recipient's responsibility.
